產品設計(ji)的(de)(de)過程很長，如果設計(ji)的(de)(de)時候疏漏一(yi)些內容(rong)，會導致需求(qiu)反復和研(yan)發(fa)資源的(de)(de)浪費，本文主(zhu)要列舉了各個產品階段需要自查(cha)的(de)(de)部分，檢查(cha)當前設計(ji)是否存在未(wei)考(kao)慮到的(de)(de)問題(ti)。

一(yi)、需求(qiu)(qiu)分析階(jie)段判斷需求(qiu)(qiu)真偽(wei)是(shi)(shi)(shi)(shi)誰在什(shen)么(me)樣的(de)場景(jing)(jing)而(er)下(xia)產生的(de)什(shen)么(me)訴求(qiu)(qiu)，希(xi)望用什(shen)么(me)方(fang)法解決什(shen)么(me)問題；是(shi)(shi)(shi)(shi)否(fou)(fou)需要進(jin)一(yi)步調研(yan)相關用戶\需求(qiu)(qiu)提出方(fang)，是(shi)(shi)(shi)(shi)否(fou)(fou)需要數據佐證(zheng)；是(shi)(shi)(shi)(shi)否(fou)(fou)符合(he)當前核心(xin)業務場景(jing)(jing)、是(shi)(shi)(shi)(shi)否(fou)(fou)符合(he)用戶畫像和用戶故事(shi)；是(shi)(shi)(shi)(shi)否(fou)(fou)存在類(lei)(lei)似(si)競(jing)品(pin)，是(shi)(shi)(shi)(shi)否(fou)(fou)完成競(jing)品(pin)分析；當前方(fang)案是(shi)(shi)(shi)(shi)否(fou)(fou)是(shi)(shi)(shi)(shi)同(tong)類(lei)(lei)場景(jing)(jing)下(xia)的(de)共(gong)性訴求(qiu)(qiu)。量化收(shou)益(yi)對核心(xin)用戶的(de)影響(xiang)程(cheng)度，盡(jin)(jin)可能量化；對核心(xin)業務的(de)貢獻程(cheng)度，盡(jin)(jin)可能量化。判斷可行性當前技術是(shi)(shi)(shi)(shi)否(fou)(fou)可以(yi)(yi)支持；當前業務是(shi)(shi)(shi)(shi)否(fou)(fou)可以(yi)(yi)支持。風險評估（1）功能風險①是(shi)(shi)(shi)(shi)否(fou)(fou)存在關聯功能的(de)改造點

②是否(fou)完整(zheng)梳理當前規劃內容下線后的影響(xiang)點

③是否已(yi)預估業務高峰數據爆發量級，及其處理措施(shi)

④是否(fou)已計劃(hua)好功能上(shang)線后(hou)的驗證方法（2）外部風險①是否(fou)引發(fa)諸(zhu)如騷擾、欺詐等安全隱患

②是否存在負(fu)面(mian)輿情風(feng)險

③是(shi)否(fou)(fou)(fou)存在法律及合(he)(he)規風險排定(ding)優先級(ji)參考維度(du)：用(yong)(yong)(yong)戶(hu)覆蓋度(du)、使用(yong)(yong)(yong)頻率、對(dui)核心場景(jing)的影響(xiang)(xiang)、對(dui)核心用(yong)(yong)(yong)戶(hu)的影響(xiang)(xiang)、實(shi)際收(shou)益(yi)的高低(di)(di)、對(dui)KPI的影響(xiang)(xiang)、實(shi)現難度(du)的高低(di)(di)、產(chan)品成長時(shi)機。二、信息(xi)(xi)架構設計階段定(ding)義面(mian)(mian)向用(yong)(yong)(yong)戶(hu)，組織(zhi)合(he)(he)理(li)的信息(xi)(xi)及展(zhan)現層級(ji)使其正確傳達給用(yong)(yong)(yong)戶(hu)的過程，從客(ke)戶(hu)端功(gong)(gong)能布局到界面(mian)(mian)字段排版均需(xu)(xu)要。檢查點設計時(shi)是(shi)否(fou)(fou)(fou)結(jie)合(he)(he)了用(yong)(yong)(yong)戶(hu)畫像、用(yong)(yong)(yong)戶(hu)習(xi)(xi)慣(guan)、業(ye)務場景(jing)等因素(su)；架構層次是(shi)否(fou)(fou)(fou)清(qing)晰，是(shi)否(fou)(fou)(fou)足夠扁平(ping)，是(shi)否(fou)(fou)(fou)容易(yi)能使用(yong)(yong)(yong)戶(hu)理(li)解；所有(you)信息(xi)(xi)均需(xu)(xu)要進行(xing)重(zhong)要級(ji)評定(ding)，以決定(ding)在界面(mian)(mian)和功(gong)(gong)能中(zhong)的重(zhong)要程度(du)；信息(xi)(xi)分(fen)類(lei)是(shi)否(fou)(fou)(fou)合(he)(he)理(li)，一(yi)定(ding)要“高內聚，低(di)(di)耦(ou)合(he)(he)”；架構拓展(zhan)性是(shi)否(fou)(fou)(fou)足夠大，后續對(dui)信息(xi)(xi)模塊進行(xing)增刪(shan)改查時(shi)，是(shi)否(fou)(fou)(fou)容易(yi)施行(xing)。三、流(liu)程設計階段（1）流(liu)程設計是(shi)否(fou)(fou)(fou)結(jie)合(he)(he)了用(yong)(yong)(yong)戶(hu)畫像、用(yong)(yong)(yong)戶(hu)習(xi)(xi)慣(guan)、業(ye)務場景(jing)、競品等因素(su)？

（2）主干(gan)流程是否(fou)最簡化，是否(fou)覆蓋了足夠多的(de)場(chang)景？

（3）是否有特殊流程（分支流程、逆向(xiang)流程）？

（4）是(shi)否有(you)異常流程？

（5）是否(fou)(fou)歸納出所有的操作節點(dian)(dian)、數(shu)據交互點(dian)(dian)：操作節點(dian)(dian)是否(fou)(fou)足夠精簡易理解？是否(fou)(fou)考慮了操作節點(dian)(dian)的容錯性（二次(ci)確認、撤銷操作）？數(shu)據交互點(dian)(dian)是否(fou)(fou)依賴其他系統(tong)？（6）特殊、異常流程(cheng)是否(fou)(fou)需(xu)要增加(jia)切換流程(cheng)的引導，避免流程(cheng)斷頭？

（7）相關流程(cheng)的用戶(hu)體驗路徑(jing)是否一致？

（8）繪制是否(fou)美(mei)觀規范：①各圖形(xing)形(xing)狀/字號統一:，重點(dian)內容可特殊標識，關鍵(jian)節點(dian)增加注釋說明

②流程(cheng)均以(yi)開始(shi)框(kuang)開始(shi)，以(yi)結(jie)(jie)束(shu)框(kuang)結(jie)(jie)束(shu)，避免斷頭(tou)風險

③流(liu)程圖從左到右、從上(shang)到下排列(lie)

④流程線(xian)盡量不要交叉（9）流程完(wan)成后是(shi)否(fou)進(jin)行了場(chang)景驗證(zheng)，是(shi)否(fou)符(fu)合用戶預期？四、交互(hu)設計階段細節交互(hu)（1）頁(ye)(ye)面流①頁(ye)(ye)面跳轉(zhuan)的描述說(shuo)明是(shi)否(fou)完(wan)整，是(shi)否(fou)需(xu)要頁(ye)(ye)面流轉(zhuan)圖輔助(zhu)說(shuo)明？

②頁面內(nei)容是否完整，是否符(fu)合信息架(jia)構設計(ji)，是否存(cun)在缺(que)失？

③頁(ye)面(mian)是否存(cun)在空值狀態？

④頁面加載狀態展示的(de)loading圖是否(fou)友好，是否(fou)可(ke)打斷加載狀態？

⑤頁面加載狀態是否可操作部(bu)分原(yuan)生控件（移(yi)動端）？

⑥頁面的(de)逆向操(cao)作(zuo)是(shi)否有完整(zheng)的(de)路徑(jing)，返回(hui)是(shi)否會造(zao)成(cheng)死循環？

⑦頁面的(de)跳轉是否需要轉場動效(xiao)？

⑧是否添加(jia)全局特(te)效的交互操(cao)作，iOS右滑返回？

⑨移動端單頁面中(zhong)的功能(neng)是否有冗余，單頁面主功能(neng)僅限一個？

⑩后端(duan)web頁(ye)盡量在一個頁(ye)面中展示更多相(xiang)關信息，單頁(ye)面可(ke)完(wan)成多次相(xiang)關操作。（2）文(wen)案(an)①是否易理解，是否有歧義(yi)，是否有錯別字？

②句式(shi)、用詞(ci)是否準確(que)一致？

③文(wen)(wen)案是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)與產(chan)品調性一致？（3）數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)展(zhan)(zhan)(zhan)示(shi)(shi)(shi)展(zhan)(zhan)(zhan)示(shi)(shi)(shi)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)使用(yong)(yong)(yong)(yong)(yong)(yong)的(de)(de)(de)(de)(de)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)服務(wu)器(qi)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)，或(huo)使用(yong)(yong)(yong)(yong)(yong)(yong)的(de)(de)(de)(de)(de)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)本地緩(huan)存(cun)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)？展(zhan)(zhan)(zhan)示(shi)(shi)(shi)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)初次加載讀取的(de)(de)(de)(de)(de)靜態(tai)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)，或(huo)實時、定時展(zhan)(zhan)(zhan)示(shi)(shi)(shi)的(de)(de)(de)(de)(de)動(dong)(dong)(dong)態(tai)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)規(gui)劃數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)為空時的(de)(de)(de)(de)(de)展(zhan)(zhan)(zhan)示(shi)(shi)(shi)效(xiao)果，是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)增(zeng)加用(yong)(yong)(yong)(yong)(yong)(yong)戶(hu)(hu)引導？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)規(gui)劃數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)字(zi)(zi)(zi)數(shu)(shu)(shu)超(chao)(chao)長展(zhan)(zhan)(zhan)示(shi)(shi)(shi)效(xiao)果，是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)有(you)(you)(you)超(chao)(chao)長限制(zhi)？對(dui)過(guo)期的(de)(de)(de)(de)(de)緩(huan)存(cun)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)需(xu)要(yao)(yao)(yao)告知用(yong)(yong)(yong)(yong)(yong)(yong)戶(hu)(hu)刷新(xin)(xin)（活動(dong)(dong)(dong)過(guo)期）？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)規(gui)劃數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)極(ji)限值的(de)(de)(de)(de)(de)展(zhan)(zhan)(zhan)示(shi)(shi)(shi)效(xiao)果？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)規(gui)劃了(le)數(shu)(shu)(shu)值的(de)(de)(de)(de)(de)特定展(zhan)(zhan)(zhan)示(shi)(shi)(shi)格式(shi)？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)存(cun)在(zai)(zai)敏感數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)，敏感數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)如何展(zhan)(zhan)(zhan)示(shi)(shi)(shi)？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)對(dui)特殊內容進行過(guo)濾、標記(ji)（敏感、違禁(jin)(jin)的(de)(de)(de)(de)(de)詞(ci)語(yu)）？前置(zhi)場景的(de)(de)(de)(de)(de)不(bu)同(tong)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)對(dui)當(dang)前展(zhan)(zhan)(zhan)示(shi)(shi)(shi)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)產(chan)生影響，不(bu)同(tong)場景是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)需(xu)要(yao)(yao)(yao)展(zhan)(zhan)(zhan)示(shi)(shi)(shi)不(bu)同(tong)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)？移(yi)動(dong)(dong)(dong)端(duan)從后(hou)(hou)臺喚醒應用(yong)(yong)(yong)(yong)(yong)(yong)時，是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)需(xu)要(yao)(yao)(yao)刷新(xin)(xin)當(dang)前頁(ye)面數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)？（4）數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)表單數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)按什么規(gui)則排序？數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)根(gen)據(ju)(ju)(ju)(ju)(ju)(ju)什么搜索規(gui)則篩選出？數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)展(zhan)(zhan)(zhan)示(shi)(shi)(shi)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)分頁(ye)，單頁(ye)展(zhan)(zhan)(zhan)示(shi)(shi)(shi)數(shu)(shu)(shu)據(ju)(ju)(ju)(ju)(ju)(ju)量是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)有(you)(you)(you)限制(zhi)？（5）控(kong)(kong)件(jian)控(kong)(kong)件(jian)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)符合用(yong)(yong)(yong)(yong)(yong)(yong)戶(hu)(hu)認知？全(quan)(quan)局(ju)控(kong)(kong)件(jian)樣(yang)式(shi)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)具(ju)有(you)(you)(you)一致性？全(quan)(quan)局(ju)控(kong)(kong)件(jian)交(jiao)互(hu)行為是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)具(ju)有(you)(you)(you)一致性？控(kong)(kong)件(jian)的(de)(de)(de)(de)(de)不(bu)可用(yong)(yong)(yong)(yong)(yong)(yong)狀態(tai)如何展(zhan)(zhan)(zhan)示(shi)(shi)(shi)？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)周全(quan)(quan)地考慮了(le)所(suo)有(you)(you)(you)操(cao)(cao)作(zuo)成功(gong)的(de)(de)(de)(de)(de)反饋？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)周全(quan)(quan)地考慮了(le)所(suo)有(you)(you)(you)操(cao)(cao)作(zuo)失敗的(de)(de)(de)(de)(de)反饋？操(cao)(cao)作(zuo)過(guo)程(cheng)中(zhong)(zhong)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)允(yun)許取消？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)設計了(le)必(bi)要(yao)(yao)(yao)且合理(li)(li)的(de)(de)(de)(de)(de)動(dong)(dong)(dong)效(xiao)？待(dai)操(cao)(cao)作(zuo)按鈕(niu)在(zai)(zai)當(dang)前界(jie)面中(zhong)(zhong)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)明確？待(dai)操(cao)(cao)作(zuo)按鈕(niu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)易操(cao)(cao)作(zuo)？控(kong)(kong)件(jian)觸發(fa)的(de)(de)(de)(de)(de)提示(shi)(shi)(shi)類(lei)(lei)型是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)恰當(dang)（小紅點、Toast、彈窗）？控(kong)(kong)件(jian)觸發(fa)的(de)(de)(de)(de)(de)功(gong)能過(guo)程(cheng)中(zhong)(zhong)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)可以隨時取消（下載新(xin)(xin)版(ban)本、上傳(chuan)文(wen)(wen)件(jian)）？（6）文(wen)(wen)字(zi)(zi)(zi)輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)文(wen)(wen)字(zi)(zi)(zi)前是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)有(you)(you)(you)默(mo)認值，是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)有(you)(you)(you)輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)提示(shi)(shi)(shi)？輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)焦(jiao)點丟失和存(cun)在(zai)(zai)時是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)有(you)(you)(you)展(zhan)(zhan)(zhan)示(shi)(shi)(shi)內容的(de)(de)(de)(de)(de)差異？輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)文(wen)(wen)字(zi)(zi)(zi)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)存(cun)在(zai)(zai)極(ji)限長度(du)或(huo)最低長度(du)？輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)文(wen)(wen)字(zi)(zi)(zi)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)可存(cun)在(zai)(zai)特殊字(zi)(zi)(zi)符，若用(yong)(yong)(yong)(yong)(yong)(yong)戶(hu)(hu)輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)如何處理(li)(li)？輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)文(wen)(wen)字(zi)(zi)(zi)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)存(cun)在(zai)(zai)對(dui)敏感詞(ci)（密(mi)碼(ma)、存(cun)款金額等(deng)）、違禁(jin)(jin)詞(ci)的(de)(de)(de)(de)(de)禁(jin)(jin)用(yong)(yong)(yong)(yong)(yong)(yong)或(huo)過(guo)濾展(zhan)(zhan)(zhan)示(shi)(shi)(shi)？輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)文(wen)(wen)字(zi)(zi)(zi)后(hou)(hou)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)需(xu)要(yao)(yao)(yao)一鍵(jian)(jian)(jian)(jian)清(qing)空操(cao)(cao)作(zuo)？輸(shu)(shu)(shu)(shu)(shu)如文(wen)(wen)字(zi)(zi)(zi)后(hou)(hou)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)顯示(shi)(shi)(shi)輔(fu)助(zhu)結果（輔(fu)助(zhu)詞(ci)），輔(fu)助(zhu)詞(ci)的(de)(de)(de)(de)(de)搜索規(gui)則？輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)文(wen)(wen)字(zi)(zi)(zi)后(hou)(hou)遇到(dao)流程(cheng)打斷(duan)的(de)(de)(de)(de)(de)情況是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)保留輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)記(ji)錄(lu)（斷(duan)網、關閉頁(ye)面等(deng)）？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)針對(dui)輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)的(de)(de)(de)(de)(de)內容指(zhi)定鍵(jian)(jian)(jian)(jian)盤類(lei)(lei)型，數(shu)(shu)(shu)字(zi)(zi)(zi)鍵(jian)(jian)(jian)(jian)盤，英(ying)文(wen)(wen)鍵(jian)(jian)(jian)(jian)盤（移(yi)動(dong)(dong)(dong)端(duan)）？是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)說(shuo)明了(le)鍵(jian)(jian)(jian)(jian)盤喚起后(hou)(hou)需(xu)要(yao)(yao)(yao)頁(ye)面的(de)(de)(de)(de)(de)滾(gun)動(dong)(dong)(dong)來避免輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)框(kuang)的(de)(de)(de)(de)(de)遮擋(dang)（移(yi)動(dong)(dong)(dong)端(duan)）？（7）圖(tu)片輸(shu)(shu)(shu)(shu)(shu)入(ru)(ru)(ru)(ru)①是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)(fou)(fou)(fou)(fou)(fou)(fou)(fou)強制(zhi)要(yao)(yao)(yao)求上傳(chuan)圖(tu)片的(de)(de)(de)(de)(de)必(bi)須參數(shu)(shu)(shu)（尺寸、格式(shi)等(deng)）

②是否(fou)設置了不(bu)符合(he)尺寸的提示，圖片過(guo)大或過(guo)小，格式錯誤等

③是否提供上傳完成圖(tu)片的預覽(lan)

④是否提供了再次(ci)編(bian)輯操作，引導是否明(ming)顯

⑤上傳失(shi)敗(bai)的情況是否給予(yu)用戶提(ti)示(shi)，引導再(zai)次(ci)上傳

⑥上傳完成后(hou)遇(yu)到流程(cheng)打斷的情況是否保(bao)留已上傳的記錄(lu)（斷網、關閉頁面(mian)等）特殊因(yin)素（1）帳號(hao)角色①是否存在不同登錄(lu)狀(zhuang)態下展示內容或操作有不同（登錄(lu)、未登錄(lu)、帳號(hao)異常(chang)狀(zhuang)態）？

②是否存在不同用戶狀態下展(zhan)示內容或操作(zuo)有不同（非會(hui)員，不同等級的會(hui)員，特(te)殊付費會(hui)員等）？

③是否考慮多賬號切(qie)換，切(qie)換時，本地(di)緩(huan)存數據是否需要同步(bu)清空？

④是否允(yun)許多終端同(tong)時登錄同(tong)一(yi)帳號，若允(yun)許，操作(zuo)同(tong)一(yi)數(shu)據(ju)時是否產生沖突？（2）網(wang)絡狀(zhuang)況①WiFi網(wang)絡；

②移動網絡（4G）；

③連(lian)接超時，多久為超時？

④無網絡(luo)顯示什么(me)內容？是否給予用戶友好(hao)引導檢(jian)查網絡(luo)或重試按鈕？

⑤網絡變化(hua)從(cong)WiFi到4G網絡環(huan)境時，是否需要(yao)提示？（3）服務器問題

服務器出問題返(fan)回數據失敗時(shi)，是否(fou)給予用戶友好提(ti)示或重(zhong)試按(an)鈕(niu)？

（4）舊版本兼容

是否存在(zai)高低版(ban)本兼容問題（瀏(liu)覽器頁面緩存、APP舊(jiu)版(ban)本）？

（5）硬件設(she)備(bei)(bei)橫豎(shu)屏是否(fou)(fou)(fou)有(you)橫屏展示的需要(yao)(yao)，如(ru)不(bu)(bu)需要(yao)(yao)需要(yao)(yao)鎖(suo)定(ding)豎(shu)屏？分辨(bian)率(lv)高低情(qing)況(kuang)下是否(fou)(fou)(fou)會有(you)適(shi)配問(wen)題，是否(fou)(fou)(fou)備(bei)(bei)注(zhu)(zhu)清楚？SD卡 Android手(shou)機，沒有(you)SD卡、SD卡儲存(cun)已滿、儲存(cun)位置(zhi)等情(qing)況(kuang)是否(fou)(fou)(fou)考慮并備(bei)(bei)注(zhu)(zhu)？硬件不(bu)(bu)同(tong)(tong)(tong)，手(shou)機物(wu)理按鍵的不(bu)(bu)同(tong)(tong)(tong)衍生不(bu)(bu)同(tong)(tong)(tong)操(cao)作？系統版本的不(bu)(bu)同(tong)(tong)(tong)是否(fou)(fou)(fou)同(tong)(tong)(tong)步支持，iOS、Android、Windows及其不(bu)(bu)同(tong)(tong)(tong)版本

（6）硬件權限定位提(ti)示是(shi)(shi)否(fou)打開(kai)定位？相(xiang)機提(ti)示是(shi)(shi)否(fou)打開(kai)相(xiang)機？閃(shan)光(guang)燈提(ti)示是(shi)(shi)否(fou)調用(yong)閃(shan)光(guang)燈？藍牙 示是(shi)(shi)否(fou)打開(kai)藍牙？設備(bei)數據是(shi)(shi)否(fou)需(xu)要調用(yong)？步數、心率等，主要在iOS設備(bei)中。

（7）閱(yue)讀模(mo)式(shi)夜間\日間模(mo)式(shi)，是否(fou)(fou)考慮(lv)光線較暗(an)的場景？編輯模(mo)式(shi)下出現(xian)意外(wai)情況，是否(fou)(fou)提示保存或自動保存已填信息(xi)(xi)？無痕模(mo)式(shi)，不記(ji)錄用戶所有(you)操作信息(xi)(xi)（實際是否(fou)(fou)記(ji)錄根據(ju)數據(ju)需求來看）？無圖模(mo)式(shi)，節約用戶流量，加(jia)(jia)快頁面加(jia)(jia)載速度(du)。

輔助功能(neng)（1）數據埋點是否(fou)存在用戶漏斗埋點需求？是否(fou)存在運營數據報表需求？是否(fou)定(ding)義(yi)功能(neng)可用性標準？

（2）通知(zhi)(zhi)機(ji)制(zhi)操作交(jiao)互是(shi)(shi)否需要觸發推(tui)送消(xiao)息，推(tui)送內容是(shi)(shi)什(shen)么(me)，推(tui)送時間節點是(shi)(shi)什(shen)么(me)？是(shi)(shi)否確定(ding)當(dang)前(qian)通知(zhi)(zhi)的(de)(de)類型（短(duan)信、推(tui)送、微信消(xiao)息）？是(shi)(shi)否確定(ding)當(dang)前(qian)通知(zhi)(zhi)的(de)(de)失效策略？

五、文(wen)檔撰(zhuan)寫干凈整潔(jie)，注意排(pai)版細(xi)節(jie)；多(duo)層級格式標(biao)記一致；同層級字體大小一致；說(shuo)明的圖片是(shi)否(fou)易理解(jie)，是(shi)否(fou)可(ke)快速定位位置(zhi)？

六、上(shang)線(xian)(xian)準備客戶端(duan)版(ban)本更新是(shi)(shi)否需(xu)要做(zuo)新的(de)應(ying)用商(shang)店圖、新的(de)歡迎頁(ye)、新的(de)功(gong)能引導頁(ye)、新的(de)功(gong)能描(miao)述文(wen)案、升級版(ban)本文(wen)案？功(gong)能埋點(dian)列(lie)表是(shi)(shi)否確(que)認及(ji)提(ti)出？版(ban)本上(shang)線(xian)(xian)計劃是(shi)(shi)否確(que)定，是(shi)(shi)否及(ji)時同步給運(yun)營或其他相關(guan)部門人(ren)員，及(ji)布置(zhi)相關(guan)工(gong)作？數(shu)據統計需(xu)求是(shi)(shi)否確(que)認及(ji)提(ti)出？若(ruo)需(xu)求內容(rong)較大(da)，是(shi)(shi)否在上(shang)線(xian)(xian)前(qian)做(zuo)好業務人(ren)員培訓(xun)？